obdjil Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how obdjil ("we", "us", "our"), operator of the gaming platform at obdjil.app, collects, stores, uses, and discloses personal information relating to you ("you", "your", "the Player") when you register an account, make a deposit, place a wager, contact our support team, or otherwise interact with the obdjil Platform.

By registering an account on obdjil or by continuing to use the Platform after the effective date of this Policy, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. This Policy is incorporated by reference into the obdjil Terms and Conditions. Capitalised terms not defined here carry the meaning given to them in the Terms and Conditions.

obdjil is committed to handling all personal data responsibly, transparently, and in accordance with applicable data protection principles. We apply 256-bit SSL encryption to all data transmitted through the Platform, and we do not sell your personal information to third-party advertisers or data brokers.

2. Data We Collect

obdjil collects personal data through several channels — directly from you during registration and account use, automatically through your interaction with the Platform, and occasionally from third-party identity verification services. The categories of personal data we collect are set out below.

3. How We Use Your Data

obdjil processes your personal data only for specific, legitimate purposes. We do not use your data for purposes incompatible with those listed below. The primary purposes for which we process personal data are:

• ▸ Account management: To create, maintain, verify, and secure your obdjil account, including identity verification, password resets, and OTP authentication.
• ▸ Payment processing: To facilitate deposits via bKash, Nagad, Rocket, and Upay, and to process withdrawal requests to your verified wallet accounts in Bangladeshi Taka (৳).
• ▸ Service delivery: To provide access to casino games (slots, live tables, crash games), sports betting markets, and promotional offers available on the obdjil Platform.
• ▸ Responsible gaming: To monitor gaming patterns, enforce deposit limits and self-exclusion requests, identify signs of problem gambling, and flag accounts requiring intervention under our responsible gaming programme.
• ▸ Fraud and security: To detect and prevent unauthorised account access, money laundering, bonus abuse, collusion, and other forms of fraud or prohibited conduct as defined in the Terms and Conditions.
• ▸ Legal compliance: To meet our obligations under applicable laws, respond to lawful requests from law enforcement or regulatory authorities, and maintain records required for audit purposes.
• ▸ Customer support: To respond to your queries, investigate complaints, and resolve disputes relating to your account, transactions, or gaming activity.
• ▸ Service improvement: To analyse aggregated, anonymised usage data in order to improve Platform performance, game selection, and the overall player experience.
• ▸ Marketing communications: To send you promotional offers, bonus notifications, and seasonal updates (such as Eid or Pohela Boishakh promotions) where you have opted in to receive such communications. You may opt out at any time by contacting [email protected].

4. Legal Basis for Processing

obdjil processes your personal data on one or more of the following legal bases depending on the nature of the processing activity:

• ▸ Contractual necessity: Processing required to perform the contract between you and obdjil — including account creation, payment processing, and game access — falls under this basis.
• ▸ Legal obligation: Processing necessary for obdjil to comply with applicable legal requirements, including anti-money laundering (AML) obligations and retention of financial records.
• ▸ Legitimate interests: Processing conducted for fraud detection, security monitoring, and service analytics, where those interests are not overridden by your data protection rights.
• ▸ Consent: Where obdjil relies on consent — for example, to send marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing

obdjil does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances, and only to the extent strictly necessary:

• ▸ Payment partners: bKash, Nagad, Rocket, Upay, and other payment processors receive the minimum data required to authenticate and complete your transactions. These partners operate under their own privacy policies and regulatory obligations.
• ▸ KYC and identity verification providers: Third-party identity verification services may receive copies of your KYC documents to confirm your age (21+) and identity. All such providers are bound by data processing agreements that restrict further use of your data.
• ▸ Game providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier and session data necessary to deliver their games on the obdjil Platform. These providers do not receive your full name, NID, or payment details.
• ▸ Law enforcement and regulators: obdjil will disclose personal data to governmental, law enforcement, or regulatory authorities where required by law or where we believe disclosure is necessary to protect the rights, property, or safety of obdjil, our players, or the public.
• ▸ Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of obdjil's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms before it takes effect.

6. Cookies & Tracking

The obdjil Platform uses cookies and similar tracking technologies to maintain session state, remember your preferences, detect fraudulent behaviour, and analyse usage patterns. The types of cookies used on the Platform are described below.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the obdjil Platform — in particular, session cookies are required to remain logged in. Continued use of the Platform after being informed of our cookie practices constitutes consent to the use of cookies as described in this Policy.

7. Data Retention

obdjil retains personal data only for as long as necessary to fulfil the purposes set out in this Policy, or as required by applicable law. The general retention periods we apply are outlined below:

• ▸ Active account data: Retained for the full duration of your account's active status on the obdjil Platform.
• ▸ Transaction and financial records: Retained for a minimum of five (5) years following account closure or the date of the last transaction, to comply with financial record-keeping obligations.
• ▸ KYC and identity documents: Retained for a minimum of five (5) years following account closure to satisfy anti-money laundering (AML) requirements.
• ▸ Support correspondence: Retained for three (3) years from the date of the final communication, or longer if the subject matter relates to an unresolved dispute or legal proceeding.
• ▸ Self-exclusion records: Retained indefinitely to ensure that self-exclusion requests are honoured and cannot be reversed by a simple re-registration attempt.
• ▸ Technical and device data: Typically retained for up to twelve (12) months in identifiable form, after which it is aggregated or anonymised for analytical purposes.

When personal data is no longer required and no legal retention obligation applies, obdjil will securely delete or anonymise it in a manner that prevents reconstruction of the original information.

8. Data Security

The security of your personal data is a core priority for obdjil. We implement a layered set of technical and organisational controls designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure.

While obdjil takes all reasonable precautions to safeguard your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, obdjil will notify affected players without undue delay and will take all appropriate remediation steps.

9. Your Rights

As a player on the obdjil Platform, you hold a number of rights in relation to the personal data we hold about you. These rights are summarised below. To exercise any of them, submit a written request to [email protected] with sufficient detail to identify your account. obdjil will respond within a reasonable timeframe, typically within thirty (30) calendar days.

Please note that some rights are subject to exceptions. For example, the right to erasure does not apply where obdjil is required to retain your data to comply with a legal obligation, such as AML record-keeping rules. obdjil will always explain the reason if a request cannot be fulfilled in full.

10. Minors & Age Restriction

The obdjil Platform is strictly intended for persons who are 21 years of age or older. obdjil does not knowingly collect, process, or retain personal data belonging to individuals under the age of 21. If you are under 21, you must not create an account or use the Platform in any form.

11. Changes to This Policy

obdjil reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will publish the updated Policy on this page with a revised effective date. Where the changes are significant, we may also notify active players via the contact details held on their account.

Your continued use of the obdjil Platform following the publication of a revised Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how obdjil protects your personal information.

12. Contact Us

All privacy-related requests, queries, and complaints should be directed to the obdjil data team. We are available 24 hours a day, seven days a week, operating on Bangladesh Standard Time (BST, UTC+6).